Current status of IT Outsourcing services
According to a recent study, the annual cost of Outsourcing services worldwide is about $1 billion. They include different fields such as: cleaning services, network system administration services, security services, human resources services, etc. In general, Outsourcing services “give birth” to many new jobs that businesses are in demand now and in the future.
In Vietnam, many businesses have been taking advantage of resources from Outsourcing organizations, especially IT-related services such as: network administration, office network equipment, computer installation or maintenance, etc. …
Why do businesses need IT Outsourcing services?
Save time when using IT Outsourcing
For each field and scale of operation, businesses will have different IT needs. That’s why the requirements for IT Outsourcing services are also different. Specifically:
– Small-scale businesses: fully use IT Outsourcing services
– Medium and large sized businesses: use IT Outsourcing services and coordinate with IT staff
Regardless of the scale, the main goal of businesses is to optimize time and minimize overload for the IT department. Above all, they want to prepare the ability to respond quickly and promptly to IT risks and events.
Returning to the problem of finding suitable personnel for the business, they usually need to go through a training and familiarization process to integrate into the company culture. Therefore, building a team and entering the operating system is also a factor that needs to be considered for businesses to solve the time optimization problem.
Cost savings
Normally, the cost of IT Outsourcing will be lower than the cost of building a working structure (organization) within the business. Because businesses will have to pay additional personal income tax (personal income) for employees, not to mention health insurance and social insurance payments.
Establishing internal resources also requires businesses to find and prepare a proper working space (not including working from home) for employees. At that time, businesses must design a workspace with enough area and working equipment (desks, chairs, computers, stationery, drinking water, etc.) to increase the business’s equipment investment budget.
Professional, quality service
One of the differences between employees and outsourcing services is that full-time employees have vacation and sick leave benefits. On the contrary, the party receiving the Outsourcing service will ensure that the work is always connected and operated.
IT Outsourcing’s service quality is evaluated by customer satisfaction and commitment to transparency through contracts. Therefore, businesses can completely rest assured because the possibility of service quality risks is very low.
Another problem is that it is not easy for businesses to hire a good IT employee, and it is even more difficult to retain a good IT employee. The reason may arise from salary or working environment. Therefore, choosing IT Outsourcing can help businesses eliminate concerns about personnel fluctuations as well as personnel quality.
What are the Risks and Challenges of IT Outsourcing?
There may be loss of control and management
When starting a project, the business and the Outsourcing service provider need to commit to each other based on the contract. If there is a lack of strict management and an inappropriate level of connection in the contract, the two parties can lead to misunderstandings, conflicts and loss of control over service quality.
Therefore, when implementing a contract, businesses need to ensure that the IT Outsourcing provider meets quality standards, adheres to deadlines and provides the required services. All of these details need to be considered in the contract agreement.
Risks in information security and security
For the IT field, data and information security is very important. When choosing an IT Outsourcing service provider, businesses need to ensure they have appropriate security measures in place to protect customers’ sensitive data and information.
When a project depends on an IT Outsourcing provider, it can cause a number of risks related to information security and privacy violations. Therefore, businesses need to implement control and monitoring measures to minimize this risk.
As an IT Outsourcing service provider, gumi Solutions understands the needs, desires and worries of businesses. From there, gumi Solutions will bring businesses comprehensive solutions with maximum quality and efficiency.
gumi Solutions – A company providing quality Japanese website outsourcing services
gumi Solutions is a software development company with more than 10 years of experience working with businesses in Japan, America, Australia, Vietnam,… With continuous development in many fields in general and IT in particular in Vietnam. Nam, gumi Solutions adheres to strict processes and ISO quality standards, committed to providing professional, quality services served by a team of experienced and enthusiastic staff.
Please contact gumi immediately to share more ideas for your project.
Information:
Fanpage: https://www.facebook.com/gumisolutions
Email: contact@gumiviet.com
Hotline: 028 3620 6782
Address: 290/26 Nam Ky Khoi Nghia, Vo Thi Sau Ward, District 3, Ho Chi Minh City
